Last Updated: July 16, 2026
Welcome to Botel Chat ("Botel Chat", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, disclose, and delete your personal data when you access or use the Botel Chat application and related services (collectively, the "Services").
We are committed to processing personal data responsibly, transparently, and securely. Our privacy practices are designed to align with applicable laws, including, where applicable:
By creating an account or using Botel Chat, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, you provide your free, specific, informed, and unambiguous consent for the processing of your personal data for the purposes described in this Privacy Policy. You may withdraw your consent at any time, subject to applicable legal requirements and the functionality of the Services.
This Privacy Policy applies to:
This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from Botel Chat. Those services maintain their own privacy policies.
For the purposes of this Privacy Policy:
Botel Chat is a social communication platform designed to help users communicate securely through private messaging, group conversations, stories, voice and video calling, friend discovery, and synchronized entertainment experiences.
For the purposes of applicable data protection laws, Botel Chat acts as the Data Fiduciary responsible for determining how and why your personal data is processed.
Botel Chat is intended only for individuals who are at least 18 years of age.
By creating an account, you represent and warrant that:
If we reasonably believe that an account belongs to a person under 18 years of age, we may suspend or terminate the account pending appropriate verification or permanently remove the account where permitted by applicable law.
Botel Chat is built around the following privacy principles:
Depending on how you use Botel Chat, we may collect the following categories of information.
When you register for Botel Chat, we may collect:
This information is used to establish and maintain your account, personalize your profile, and enable social interactions within the Services.
To help secure your account, we may collect:
Passwords are not stored in readable plaintext.
We may collect limited technical information about your device, including:
This information is used solely for account security, service functionality, fraud prevention, diagnostics, compatibility, and notification delivery.
You may voluntarily provide:
To operate the social features of Botel Chat, we process information relating to:
When you publish Stories, we process:
Stories are intended to disappear after the applicable expiration period, subject to reasonable technical limitations.
If you create or participate in Groups, we may process:
To deliver messages efficiently, we process certain metadata necessary for operating the service, such as:
Where end-to-end encryption is implemented for supported communications, message content is designed to remain inaccessible to Botel Chat during normal operation.
For synchronized viewing features, we process temporary synchronization data, including:
This information is processed solely to provide the synchronization functionality and is not intended for behavioral profiling.
To provide timely updates, we may process:
If you contact us, we may process:
This information is used exclusively to respond to your inquiry, investigate reported issues, and improve our support services.
Unless specifically required for a feature you choose to use, Botel Chat does not intentionally collect:
You are responsible for ensuring that the information you provide to Botel Chat is accurate, complete, and kept up to date. Providing inaccurate or misleading information may affect your ability to access certain features of the Services.
We process personal data only for lawful, specified, and legitimate purposes that are reasonably necessary to provide, maintain, improve, and protect the Services.
Depending on your use of Botel Chat, your personal data may be processed for one or more of the following purposes:
Where applicable and subject to your settings, we process information to:
Recommendations may be based on limited profile attributes and your selected preferences. We do not use the content of your private conversations for friend recommendations.
We process the minimum information reasonably necessary to:
Where end-to-end encryption is available and enabled for supported communications, message content is designed to remain encrypted in transit and inaccessible to Botel Chat during normal operation.
If you use calling features, we process information reasonably necessary to:
Botel Chat does not intentionally record voice or video calls unless a recording feature is clearly presented, separately disclosed, and initiated by the user.
We process temporary synchronization events solely to coordinate shared viewing sessions between participating users. Playback synchronization information is processed only for providing the requested functionality.
We process notification-related information to:
You may manage notification permissions through your device settings.
Where required under applicable law, we process personal data on one or more of the following legal bases:
Where processing is based on consent, you may withdraw your consent at any time, subject to legal or operational requirements.
Certain profile information may be visible to other registered users depending on your privacy settings. Visible information may include:
You may modify certain visibility settings within the application.
To operate the Services, Botel Chat may engage trusted third-party service providers that perform services on our behalf. These providers may assist with:
These providers are authorized to process personal data only as necessary to perform services for Botel Chat and are expected to maintain appropriate confidentiality and security measures.
Depending on the version of the application you use, Botel Chat may integrate software development kits (SDKs) or APIs provided by third parties. These may support functions such as: authentication, storage, notifications, crash logs, and voice/video delivery. The specific SDKs used by the application may change over time as our Services evolve.
Botel Chat does not sell your personal data to third parties. We also do not license personal data for direct marketing by unrelated third parties.
If advertising is displayed within the Services:
Depending on the technical infrastructure supporting the Services, personal data may be processed or stored on servers located in India or other jurisdictions. Where cross-border processing occurs, Botel Chat will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable law.
Protecting user information is a significant responsibility. Botel Chat implements administrative, technical, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, destruction, or misuse. Security measures may include: encryption of data in transit/storage, secure authentication, access controls, infrastructure hardening, and disaster recovery procedures.
No method of electronic transmission or storage can be guaranteed to be completely secure. While we strive to protect personal data using commercially reasonable safeguards, absolute security cannot be guaranteed.
For supported private communications, Botel Chat is designed to use end-to-end encryption. Where end-to-end encryption is implemented:
If Botel Chat becomes aware of a personal data breach that is likely to materially affect users or trigger obligations under applicable law, we will take reasonable steps to: investigate, contain/remediate, assess the impact, notify users where required, and cooperate with regulatory authorities.
Botel Chat does not intentionally make legally significant decisions solely through automated processing without appropriate human oversight. Certain automated systems may be used for spam/abuse detection, diagnostics, and technical checks to maintain safety and integrity.
Depending on the laws applicable to you, including the Digital Personal Data Protection Act, 2023 (India), you may have certain rights regarding your personal data, including:
Botel Chat provides tools that allow you to manage your personal information, profile photo, bio, visibility preferences, and notifications, directly within the application settings.
You may permanently request deletion of your Botel Chat account at any time. Once your deletion request is confirmed, your profile will no longer be visible, access will be disabled, and associated data will be purged from active systems within a reasonable period, subject to legal and technical limitations.
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy:
Botel Chat is intended only for individuals who are 18 years of age or older. We do not knowingly permit individuals under the age of 18 to use the Services. Underage accounts will be restricted, suspended, or permanently removed upon discovery.
By using Botel Chat, you agree to: provide accurate information, maintain the confidentiality of credentials, use services lawfully, respect others' privacy, and comply with our Terms of Service.
You are responsible for ensuring that the personal information associated with your account remains accurate and up to date.
Botel Chat does not guarantee continuous availability of every feature. Maintenance, technical issues, or security events may occasionally affect availability.
Certain privacy controls (profile discoverability, story visibility, blocking) are manageable within the application settings.
We regularly review our processing practices to ensure data remains relevant, accurate, and appropriately protected.
The Services may contain links to third-party services. We are not responsible for their privacy or security practices.
We may update this Privacy Policy from time to time to reflect improvements, new features, or legislative changes. The updated version will be published within the application with an updated "Last Updated" date.
Botel Chat is committed to processing personal data in accordance with applicable privacy and data protection laws, including the DPDP Act, 2023.
We may disclose personal data where reasonably necessary to comply with applicable laws, respond to lawful governmental requests, or protect safety and security.
Service providers are expected to process personal data only on our documented instructions and to implement appropriate safeguards for protecting personal information.
The mobile application does not use traditional browser cookies, but may use similar technical storage identifiers necessary for secure authentication and session management.
If future AI features process personal data in a manner that materially differs from this policy, we will update this document and obtain any required consent.
While we implement commercial safeguards, no method of electronic storage can be guaranteed 100% secure. Absolute security cannot be guaranteed.
If you have questions regarding this Privacy Policy or wishes to contact our Grievance Officer:
Grievance Officer: Abhishek Tiwari
Email: abhishektiwari50004@gmail.com
Country: India
If you believe your personal data has been processed inconsistently with the law, contact our Grievance Officer. If dissatisfied, you may seek remedies under applicable law (Data Protection Board of India).
If any provision of this policy is determined to be invalid, the remaining provisions shall continue in full force and effect.
This Privacy Policy constitutes the complete privacy notice governing personal data processed through Botel Chat.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.
Effective Date: July 16, 2026
Last Updated: July 16, 2026